If our products don't live up to the quality described prior to sale, then we don't want to keep your hard-earned money. Therefore, if you decide within ten days of receipt of your purchase that you don't like the item or items of jewelry supplied, we'll gladly give you a complete refund, once the items are returned to us via trackable post in the same condition as they were received. All we ask is that you cover the cost of shipping/postage incurred in returning the items to us.